Frequently Asked Questions

Below are some of the most frequent questions we are commonly asked. However if you have a question to which the answer is not found below please don’t hesitate to contact, call and ask so that we may better assist you.

If I have no heat or hot water what should I do?
First check your emergency switch, breakers or fuses. Second, check to see if your fuel source is out, such as home heating oil or propane. Next, press the reset button on your primary control only once to restart your burner. Lastly, call your service provider.

How often should I have my furnace or boiler cleaned?
It is highly recommended that your furnace or boiler be cleaned after every heating season. Thorough maintenance of your burner prolongs the life and efficiency of your unit.

How can I conserve on water?
Do regular checks on your packings in your faucets and make sure your toilets are not leaking through. Make sure you have a faucet aerator; this is an inexpensive way to conserve your water usage.

How can I adjust my thermostat to conserve on fuel oil?
It is recommended that you keep your thermostat 2 degrees below a comfortable setting. While your body adjusts so will your pocketbook.

Can I hook up an alternative heat source in one chimney?
You can hook up another heat source in the same chimney, however, it needs a separate flue. Most chimneys are only one flue, be sure to get this professionally checked.